Once we have assigned your order to a driver, you will receive an text SMS notification that will allow you to follow the driver’s route! We do our best to leave you informed while not inundating you with too many notifications.
You will receive a text notification when the dispensary has prepped your order for pick up, and a second one when Blackbird’s driver is en route to you with an exact ETA. We do our best to leave you informed while not inundating you with too many notifications. If you would like to check the status of your order, you can reach out to customer support by clicking the ‘Need Help?’ link at the bottom of Blackbird’s web page and asking customer support to check the status of your order.